1. We have been in business 16 years.

2. We have an A+ with the BBB and 4.5 Stars with Google.

3. We are a Small, but Mighty Mom and Pop

4. We work in Hillsborough, Pinellas and Pasco Counties.

5. We are 95% Residential (Installs and Service)

6. The only place we have advertised is Craigslist and Facebook.

7. We do not buy leads. (You can and make a big difference)

8. We do not have automated phones, we answer on the 1st ring.

9. Most of our clients are repeats or refers over the last 16 years. That speaks volumes!

10. We can sell all brands on the market. However, we have a National Account with SIBI (We can sell Grandaire (part of Carrier Family), York and Goodman at below normal prices.) And our “go to” and best priced AC Units are from Grandaire so they are our #1 seller for our particular client base. (which are property managers, and “Average Joe” clients)

11. We have NEVER used Commissioned Sales People Ever!!! You can and make a big difference.

12. We pay our Field Staff “PIECE RATE” and hourly for odd jobs.

Horizontal AC installs Pay $570. Vertical AC Installs pay $460

There are add ons for extras, like slabs, copper, duct work, new plenums etc..

For Service Techs they are paid “Piece Rate” with hourly for odd jobs or warranty jobs.

Examples: Service Call $25, Capacitor $50, Contactors $60, Drainline Flush $25, Fan Motors $100, Evap Coil Change Outs $100-200, Compressors:$225

13. MAJOR BUSINESS SUPPLIERS: Baker/Fl Cooling for our SIBI Grandaire units, Goodman/Daikin and Johnstone Supply for AC units also and for our normal materials we stay with Goodman for service parts and duct materials and etc (They have really great prices) For other AC brands: Gemaire, York, Trane, RE Michels. However we are set up with many more.

14. Creditors: We have Credit Accounts with the above. But we keep them practically paid off each month.

15. We have 10 employees (Counting Patrick and Diane Craig, owners)

OFFICE STAFF (3) :

**Mariah Love, Office Manager $26 per hour. 46 hours per week. (5 Years with AAS)

-She can run the entire company, literally. She knows model numbers, matches, breaker sizes, permitting, she does our ROUGH payroll books for each employee and then that gets forwarded up to the Accountant to do the Official Cutting of the checks and taking out appropriate taxes. She does AC sales, she prices clients, ordered parts, handles fires, does the Warranty paperwork to make sure we get our money back for parts we change out under Parts Warranty. She handles scheduling jobs. Making sure the routes for each tech makes sense and sooo much more!!!

**Office Assistant- $18 per hour

-Answers phones, dispatches calls, makes tickets, file folders for techs. Warm Calls prior clients we have Quoted for new AC units. Calls to get folks booked for Tune Ups. 10-8s the techs after each call and updates that clients ticket in our computer system with our diagnosis and repairs completed while tech still onsite. Calls once a week any outstanding clients to collect unpaid balances.

**Diane Craig, Operations Manager (Owners Wife) $500 per week (16 Years)

-Everything that anyone else above does. Sales, Quotes, Schedule Service Calls, Handle Fires and if slow, she will even do warm calls in the winter mos.

Field Staff (5):

Alfred Morales, Lead Service Tech (Been with us 7 years) Piece Rate and $27 per hour for odd jobs.

-Can fix and track down problems no one else can.

Josh Philpott, Service Teach (Been with us 5 years) Piece Rate and $25 per hour for odd jobs.

-Runs Service Calls, very experienced

Eric McMillan, Lead Installer. Piece Rate and $25 Hourly for odd jobs. (12 Years)

-Lead AC Installer

Dilcio AC Installer Helper (1 Year) Piece Rate and $21 per hour for odd jobs

-Works with Lead on AC installs (Takes portion of the Piece Rate)

Jordan Glover, Install Helper or Shop/warehouse Assistant $18 per hour or Piece rate if he is with a Solo Lead Installer. (1 Year)

-Eager to learn, Dependable, Does anything asked of him. Outstanding personality

Richard “Rick” Cole, Shop/Warehouse Manager $18 hour (10 Years)

-Keeps shop stocked, knows where to get parts and materials, know everyone at all of our vendors, knows how to price shop of general items. Runs Parts, Gets the install jobs together for next day. Scrap the bad units the installers bring back and breaks them into parts and pieces for the Scrap Yard to recycle.

Patrick Craig, President and License Holder. $500 week. (16 Years)

-Bids commercial jobs as needed. Gives lots of technical support to guys in the field.

In Total we have 3 office staff. 2 Service Techs and 1.5 Install Teams and one shop guy and one boy Friday.